Terms & Conditions

1. Acceptance of these terms

By accessing or continuing to use the Service, you agree to be bound by these terms. If you do not agree, please stop using the Service. If you are using Flipper on behalf of a business, you confirm you have authority to bind that business. If you are using it as an individual, you confirm you are of legal age in your jurisdiction.

2. Your account

Some features require an account. You must provide accurate information, keep it current, and keep your login credentials confidential. You are responsible for all activity that occurs under your account.

3. Licence and acceptable use

We grant you a limited, non-exclusive, non-transferable right to use the Service within the plan you have selected. You must not:

• use the Service for any unlawful purpose, or for fraud or spam;
• infringe the intellectual property rights of us or any third party;
• interfere with the security or integrity of the Service — including introducing malware, probing or scanning our systems, or bypassing rate limits or usage limits;
• scrape, crawl or bulk-extract the Service or its underlying fee data;
• reverse engineer, decompile or attempt to derive the source code of the Service; or
• resell, sublicense or redistribute the Service or its outputs as a competing product.

4. Intellectual property

We retain all ownership of the Service and its intellectual property, including the software, fee models and calculation logic, user interface design, branding and written content. No part of the Service may be reproduced, distributed, modified or transmitted in any form without our prior written permission. These terms grant you a right to use the Service, not any ownership in it.

5. Estimates are not advice

Flipper produces estimates. Marketplace fee schedules, promoted-listing rates, buyer protection fees and sales tax rates change frequently and vary by category, seller status, region and promotion. Outputs are for general informational purposes only and are not financial, tax, accounting or legal advice. You are responsible for verifying current rates with the relevant marketplace and tax authority before making any buying, listing or pricing decision.

6. Service level

We work to keep the Service available and accurate, but we do not guarantee that it will be uninterrupted, timely, secure or error-free. Features may change or be withdrawn. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

7. Plans, payment and subscription terms

Flipper offers a free tier with a limited number of calculations per month, and a paid Pro subscription billed yearly that removes those limits. Pro subscriptions renew automatically at the end of each yearly term unless cancelled beforehand. You can cancel at any time; cancellation takes effect at the end of the period you have already paid for, and you keep Pro access until then.

Payment, billing, currency, applicable taxes, invoicing, cancellation and refund mechanics are handled by our reseller. Those mechanics are governed by Paddle's Buyer Terms. Our own refund commitment is set out in our Refund Policy (30-day money-back guarantee).

8. Order process and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

9. Suspension and termination

We may suspend or terminate your access to the Service if:

• you materially breach these terms;
• payment for a paid plan fails and remains unresolved;
• we reasonably believe your use presents a security or fraud risk; or
• you repeatedly or seriously violate our acceptable use rules.

You may stop using the Service at any time. On termination, your right to use the Service ends and we may delete data associated with your account, subject to the retention periods described in our Privacy Notice.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, lost revenue, lost data or loss of goodwill — including losses arising from resale decisions made using our estimates. Our total aggregate liability is limited to the fees you paid us in the twelve months before the event giving rise to the claim. Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded.

11. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from your unlawful use of the Service, your breach of these terms, or content or links you submit to the Service.

12. Changes to these terms

We may update these terms from time to time. We will change the "last updated" date above, and material changes will be communicated in the Service. Continued use after a change means you accept the updated terms.

13. General

You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. If any provision is found unenforceable, the rest remain in force. Neither party is liable for delays caused by events beyond its reasonable control.

14. Contact

Questions about these terms? Contact Flipper at support@useflipper.dev. For billing, payment or refund enquiries you can also contact Paddle at paddle.net.